Signdocx

Digital Signature Package from phpdocx

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signdocx

  • Home
  • Buy signdocx
  • Demo
  • Documentation
  • Support
  • Subscriptions
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FAQs

  • FAQs

Technical questions


1. What are the minimum technical requirements?

To run signdocx you just need a web server that runs PHP 5. Some PHP extensions should be active:

  • ZipArchive
  • SSL

This extensions are usually active in the default PHP installation.

2. I need to use signdocx but I don´t have the technical knowledge to get it running, how can I get support.

If you have trouble running signdocx we recommend you reading the documentation section, where you can find description and examples of all the available signdocx methods.

3. How to fix ZipArchive errors.

If you experience errors like Warning: ZipArchive::getFromName() [ziparchive.getfromname]: Invalid or unitialized Zip object in make sure you activate support for ZipArchive in PHP 5 to avoid this problem.

4. Can I use the license in a developing environment?

Yes, if you have purchased a package the license covers it use in localhost and/or a LAN for development purposes.


Commercial questions


5. Returns and refunds policy.

2mdc (Narcea Producciones Multimedia, S.L.) may, at its discretion, issue a refund within thirty (30) days of purchase date or download if there is a technical problem with a functionality fully covered by signdocx that cannot be resolved within five (5) business days of the customer request.

To receive a refund you must obtain an Affidavit of Software Destruction (ASD) after our Support Team have reviewed your case. To receive an ASD contact us via e-mail at sales@signdocx.com. Please provide complete order information with your request.

The completed Affidavit of Software Destruction must be received by 2mdc within thirty (30) days after purchase date or download.

You must also destroy all copies of signdocx from any computers owned or controlled by you where you have installed it. Once you have returned the Affidavit of Software Destruction to us, all licenses you may have to use signdocx will be immediately cancelled, and any further use of the software will be an infringement of copyrights as well as other intellectual property rights.

Upon receipt of a properly executed Affidavit of Software Destruction via email, we will provide a refund in the next three (3) business days by the same way the purchase was made, less extended transaction charges from PayPal, credit card or bank transfer, which will not be refunded.

2mdc reserves the right to disable any user account, product keys, vouchers and/or serial numbers issued for the refunded products.

6. What do I receive when I order a signdocx version?

After you complete and send the information form of our website, we will send you an email with our payment options. Once the payment has been cleared, you will receive an email with a direct link to signdocx to download a .zip package containing all library files and a license code to validate your copy.

If you have any problem with the buying process, please, email us so we can help you to sucessfully complete it.

You can login and download at any time your package and license from the "MySignDocx" section of this website. Future updates of the library will also be available at this section for download.

7. signdocx license restrictions.

Every copy of signdocx is licensed to run under a specific domain (per Domain), server IP (per Server) or SaaS (for SaaS), upon start the library will check the domain name from which is being ran and it will validate your license. You can modify signdocx source code to meet your needs but redistribution of the library (source or binary code) is prohibited.

You may not use per Domain or per Server licenses for a SaaS or a PaaS service. Only a package with a valid SaaS license can be used in these environments.

8. Is it possible to change the domain or IP?
If you misspelled the domain name or IP during the purchase process your signdocx copy will not run in your server. In this case you can contact us explaining what happened and giving us the correct data. We will create a new license code for you.
9. Is the license a one-time fee payment?

Yes, the payment for your signdocx copy is a one-time fee without any additional charges.
After purchasing you may use the library forever with no further restrictions.

Get this package now

If you want to easily improve the security of your documents, buy now one signdocx license and integrate it in your documents workflow!

In case you still have any questions or require clarification on any point, please contact us at signdocx@phpdocx.com and a member of our sales staff will contact you in less than 24 hours time.

Buy it

FAQs

  • Technical questions
  • 1. What are the minimum technical requirements?
  • 2. I need to use signdocx but I don´t have the technical knowledge to get it running, how can I get support.
  • 3. How to fix ZipArchive errors.
  • 4. Can I use the license in a developing environment?
  • Commercial questions
  • 5. Returns and refunds policy.
  • 6. What do I receive when I order a signdocx version?
  • 7. signdocx license restrictions.
  • 8. Is it possible to change the domain or IP?
  • 9. Is the license a one-time fee payment?

Digital Signature in your server

Digitally sign your documents in your very same web server in a simple and cost efficient way:

Pay once, sign safe forever!!

Contact info

  •    C/ Matías Turrión, 24, 1º
           Madrid 28043 - Spain
  •    signdocx@phpdocx.com
  •    http://2mdc.com

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